Shipping & Returns
Shipping:
Your order will be shipped within 1-2 business days and will be delivered by USPS Priority shipping 2-3 business days delivery time (not guaranteed).
Returns:
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at oldusoutdoors@gmail.com Please note that returns will need to be sent to the following address: 6245 Hwy 109 N Unit 6210 Lebanon TN 37090 If your return is accepted, we will issue you a refund within 3 business days. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at oldusoutdoors@gmail.com
Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at oldusoutdoors@gmail.com